Student Housing Parking Management: A ParkStash Case Study at Sycamore Lane Apartments

Sycamore Lane Apartments Student Housing is located right next to the UC Davis campus

Challenges

When I reached out to Ray Ortiz, the Community Manager at Sycamore Lane Apartments, with a cold email outlining how our digital parking permit and automated enforcement solution could benefit their community, I didn't know what to expect. Little did I know that this initial contact would lead to an exciting journey of addressing some of their most pressing challenges.

Ray wasted no time and gave me a call back. He said, "Sameer, you have something good here. Let me share my challenges with you."

1. Identifying Parked Vehicles: The community had no efficient way of distinguishing between residents and visitors parked within their premises.

2. Lost Tags: The traditional parking tags they provided for each vehicle were prone to getting lost or being transferred to different cars without notice.

3. Late Night Complaints: Late-night calls from residents frustrated about not finding parking spaces had become all too common.

4. Enforcement: They wanted an automated enforcement solution that can notify the towing company & onsite team of violators parking in their lot without a permit.

5. Parking Fee Implementation: They wanted to start charging for parking, but Ray knew that without proper enforcement, it would be a challenge.

Then he asked, “Can you help with all the above?” I responded, "Of course, Ray, we can 😊"

Solution

ParkStash solution was elegantly simple. Residents and visitors could register their license plates, make payments, and park by scanning a QR code. With License Plate Recognition (LPR), any vehicle entering without a valid permit would be instantly tagged as a violator. Automated notifications were dispatched to the on-site staff and towing company through our Enforcer app. This strategic approach allowed Sycamore Lane Apartments to leverage ParkStash Violation Warnings to generate additional revenue from violations.

Results

I will let the numbers speak for themselves:

1. 10X ROI in 6 months

2. 95% violators caught instantly

3. 99% violators moved their vehicles or registered for a permit the next time

To showcase the transformation, we recorded a 2-min video testimonial with Ray and his team, highlighting the effectiveness of our product.

Ray went above and beyond and invited me to present our solution to his network of community managers in Davis, illustrating the real impact of our platform. Ray's enthusiasm and engagement perfectly align with our company culture, which places a strong emphasis on 100% customer obsession. We thrive on feedback, and our mission is to solve the unique challenges faced by each of our clients.

If you're facing similar challenges or have other parking management needs, please don't hesitate to reach out. We believe in the power of entrepreneurship and innovation to simplify complex problems.

And for more success stories like Ray's, check out some additional case studies below.

Thank you for taking the time to read our story, and we look forward to hearing from you soon!

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