Record Tow Feature | Digital Tow Documentation with Photo Evidence

Record Tow

Record tows with photo evidence, GPS location, and automatic authorization checks

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How does the Record Tow feature work?

When an operator identifies an unauthorized vehicle via Mobile LPR scan or Fixed LPR alert, they open the Enforcer app and tap 'Record Tow.' The app pre-fills the license plate, location, and violation details. The operator captures photo evidence, confirms the tow reason, and submits. ParkStash automatically verifies the vehicle lacks a valid permit and that the site authorizes tows at that time. The tow is logged with the operator's ID, timestamp, and GPS coordinates.

Does Record Tow verify permit status automatically?

Yes! Before recording any tow, ParkStash checks the vehicle's license plate against the digital permit database in real-time. If the vehicle has a valid permit, the system prevents the tow and alerts the operator—eliminating costly false tows and disputes.

What photo evidence is captured with each tow?

Operators capture photos of the vehicle, license plate, and any parking violations directly in the app. Each photo is timestamped and GPS-tagged automatically. This evidence package protects tow companies from disputes and provides clear documentation for property managers.

How does Record Tow help with payroll and operator tracking?

Every recorded tow logs the operator ID, date, time, and location. Tow company admins access the dashboard to see which operator performed each tow, when, and at which site. This data streamlines payroll processing and provides accountability across your team.

Do tow admins receive notifications when tows are recorded?

Yes! Tow company administrators receive instant push notifications, SMS, or email alerts whenever an operator records a tow. Notifications include vehicle details, location, operator ID, and photo evidence for complete visibility.

Can Record Tow replace paper parking passes?

Absolutely. ParkStash replaces manual paper passes with digital permits that sync to LPR enforcement. Tow companies no longer need to physically check passes or maintain paper records. Everything is digital, searchable, and integrated with your tow operations.

What sites can use Record Tow?

Any property using ParkStash for digital permits and enforcement: apartments, student housing, commercial offices, mixed-use retail, condos/HOAs, parking lots, and garages. Record Tow works anywhere tow companies partner with property managers for enforcement.

Does Record Tow check if the site authorizes towing at that time?

Yes. ParkStash stores each site's towing authorization hours. Before completing a tow record, the system verifies the current time falls within authorized towing hours. This prevents unauthorized tows and protects both the tow company and property from liability.

What analytics are available for tow operations?

The Tow Dashboard provides complete analytics: total tows by site, tows by operator, tows by day/time, violation types, average tows per week, and trend analysis. Data helps optimize operations, identify high-violation areas, and measure enforcement effectiveness.

How does Record Tow improve tow company reputation?

Clear photo evidence, automatic permit verification, and authorization checks mean every tow is legitimate and documented. This eliminates false tows that damage reputation and builds trust with property managers and residents. Digital records also simplify dispute resolution.

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ParkStash Record Tow

Digital tow documentation with photo evidence, GPS location, automatic permit verification, and operator tracking. Streamline tow company operations with the Enforcer app.

ParkStash

Tow Management Software

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4.9

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How Record Tow Works

Record tows digitally with photo evidence, GPS coordinates, and automatic permit verification using the ParkStash Enforcer app.

Detect Unauthorized Vehicle

Mobile LPR scan or Fixed LPR camera detects a vehicle without a valid permit. The operator receives an alert with vehicle details and location.

Verify Authorization

ParkStash automatically verifies the vehicle lacks a valid permit and confirms the site authorizes towing at the current time. No manual lookups required.

Record Tow with Evidence

Operator captures photos of vehicle and violation, confirms tow reason, and submits. GPS coordinates and operator ID are logged automatically.

Admin Notification & Analytics

Tow admin receives instant notification with all evidence. Tow is logged to the dashboard for payroll tracking and operational analytics.

ParkStash — Record Tow

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RECORD TOW

Digital tow documentation, eliminate paper passes

Record tows directly in the Enforcer app with photo evidence, GPS location, and automatic permit verification. Streamline operations, track operators, and modernize your tow company with digital permits.

See Demo

Plans start at $199/mo, or choose revenue-share pricing with no monthly fee. No setup fee. Cancel anytime.

THE PROBLEM

Paper passes and manual checks hurt your business

Paper Pass Chaos

Lost passes, unclear records, and manual tracking create confusion and disputes with property managers.

False Tow Liability

Without permit verification, operators may tow vehicles that actually have valid permits—damaging reputation and creating legal issues.

No Operator Accountability

Without digital records, tracking which operator towed which vehicle and when is nearly impossible for payroll and accountability.

No Evidence Trail

Disputes arise when there's no photo evidence, GPS location, or timestamp to prove the tow was legitimate.

HOW IT WORKS

Record tows in four simple steps

From LPR detection to admin notification—fully automated with evidence

Step 1

Mobile LPR scan or Fixed LPR camera identifies a vehicle without a valid permit. Operator receives alert with vehicle details and exact location.

Step 2

Automatic Authorization Check

ParkStash verifies the vehicle lacks a valid permit AND confirms the site authorizes towing at the current time. Prevents false tows automatically.

Step 3

Record with Photo Evidence

Operator captures photos of vehicle and violation, confirms tow reason, and submits. GPS coordinates and operator ID logged automatically.

Step 4

Tow admin receives instant push notification with evidence. Tow is logged to the dashboard for payroll tracking and operational insights.

COMPARISON

Paper passes vs. ParkStash Record Tow

See why tow companies are switching to digital operations

Paper Passes & Manual Checks

Traditional towing operations

Manual permit verification—time-consuming and error-prone

Paper records easily lost or damaged

No photo evidence for dispute resolution

False tows damage reputation and create liability

No operator tracking for payroll accountability

Admin has no visibility into field operations

No analytics or operational insights

Recommended

Automatic permit verification via LPR integration

Digital records stored securely in the cloud

Photo evidence with GPS and timestamps

Zero false tows—permit status verified automatically

Complete operator tracking for payroll and accountability

Real-time admin notifications for every tow

Complete analytics dashboard for all sites

BENEFITS

Why tow companies choose ParkStash

Eliminate False Tows

Automatic permit verification prevents towing vehicles that actually have valid permits. Protect your reputation and avoid liability.

Photo Evidence Package

Every tow includes timestamped photos, GPS coordinates, and violation details. Resolve disputes quickly with clear documentation.

Operator Accountability

Track which operator performed each tow, when, and where. Simplify payroll processing and maintain team accountability.

Real-Time Admin Alerts

Tow admins receive instant notifications when operators record tows. Complete visibility into field operations from anywhere.

Tow Analytics Dashboard

View tow metrics across all sites: total tows, tows by operator, violation types, trends, and more. Data-driven operational insights.

LPR Integration

Works with Mobile LPR and Fixed LPR cameras. Operators scan vehicles and receive instant permit status—no manual lookups.

COMPLETE SOLUTION

Offer digital permits with your towing services

ParkStash isn't just a tow recording app—it's a complete tow management platform. Offer property managers digital permits for residents, visitors, guest parking, and paid parking, all integrated with your enforcement operations.

Resident permits, visitor passes, and guest parking

Paid parking with Scan-to-Pay QR codes

Auto-sync permits to LPR enforcement

Property manager dashboard and analytics

Start Offering Digital Permits

Permit Types You Can Offer

Resident Permits

Assigned parking for apartment and condo residents

Visitor & Guest Passes

Time-limited parking for visitors with limits

Paid Parking

Monetize parking with Scan-to-Pay QR codes

Event Parking

Special permits for events with date restrictions

USE CASES

Record Tow works across property types

Any property with parking enforcement benefits from digital tow documentation

Residential Apartments

Tow unauthorized vehicles from resident parking with permit verification. Photo evidence protects against disputes with tenants.

• Resident permit verification

• Guest parking enforcement

• Assigned spot protection

Student Housing

Off-campus student housing faces high parking violation rates. Record Tow provides clear evidence for legitimate enforcement.

• Student permit verification

• Visitor time limits

• Evidence for disputes

Commercial Real Estate

Protect tenant parking in office buildings and commercial properties. Verify tenant permits before towing any vehicle.

• Tenant permit checks

• Visitor validation

• After-hours enforcement

Mixed-Use Retail

Balance customer parking access with enforcement. Time-based permits and validation ensure shoppers aren't wrongly towed.

• Customer validation

• Time limit enforcement

• Multi-tenant management

Parking Lots & Garages

Public and private parking facilities with paid parking. Verify payment before towing and document violations clearly.

• Payment verification

• Reserved spot protection

Condos & HOAs

Homeowner associations need documented enforcement. Photo evidence and permit verification prevent neighbor disputes.

• Owner permit verification

• Guest pass enforcement

• HOA-compliant documentation

Ready to modernize your tow operations?

Join tow companies across the country using ParkStash to streamline operations, eliminate false tows, and build trust with property managers.

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FAQ

Frequently asked questions

Everything you need to know about Record Tow

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Start recording tows digitally today

Replace paper passes with modern tow documentation. Get started with ParkStash and streamline your operations.

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Frequently asked questions